Feeding Stations
A calmer way to gather, feed, and care.
FAQ
You asked, we answered.
What size pet furniture should I choose?
We recommend checking your pet’s weight, length, and favorite resting position before choosing. If your pet likes to stretch out, select a roomier bed or sofa. For cat trees, ramps, and stairs, review the product dimensions to make sure the height and platform size fit your pet comfortably.
Are Petello products safe for pets?
Petello focuses on comfortable, home-friendly pieces designed for everyday pet living. Always review the product details, dimensions, and intended use before purchase, and choose furniture that matches your pet’s size, habits, and activity level.
How do I clean and care for the product?
For daily care, gently remove loose fur and dust with a soft brush or vacuum attachment. Spot clean fabric areas with mild soap and water when needed, then allow the piece to air dry fully. Avoid harsh chemicals, soaking, or abrasive tools unless the product page gives specific care instructions.
How long does delivery take?
We offer free shipping on all products. Most orders are delivered within 3–5 business days after processing. Once your order ships, tracking information will be sent so you can follow your package with ease.
What if my pet does not like the product?
Some pets need a little time to adjust to a new bed, sofa, crate, or climbing piece. Place it in a familiar area and add a favorite blanket or toy to help them settle in. If the item is not the right fit, Petello offers 30-day free returns and exchanges.